Welcome to our FAQs Page

Empowering you with knowledge is a vital part of our mission. We believe that an educated client is a satisfied and confident client. So, whether you're new to massage therapy or seeking to deepen your understanding, we invite you to explore our FAQs and embark on a path of clarity, comfort, and self-discovery.

Your wellness is our priority, and we're here to guide you every step of the way.

Registered Massage Therapy

What can I expect during my massage therapy visit?

Your therapist will do a quick interview and assessment of your symptoms to be able to create a safe and effective individualized treatment plan for you. During massage, feel free to let your therapist know of any pain or discomfort you may be experiencing to help her adjust or change her pressure or technique. After massage, your therapist may give you home care exercises, heat or cold therapy, or even suggestions to help with your activities of daily living.

Do I need a doctor’s note to see an RMT?

As Registered Massage Therapy in British Columbia is a recognized healthcare profession, you do not need a doctor’s note to seek treatment from an RMT. However, some insurance providers including RCMP require a doctor’s note when submitting a claim. Please contact your insurance provider to confirm.

Is there any insurance coverage for my massage therapy treatment?

Most British Columbians may be covered for Registered Massage Therapy through their workplace group insurance plan, MSP (Medical Services Plan), WorkSafe BC, ICBC, Veterans Affairs (DVA) and RCMP.

Do you do direct billing?

Yes, we can do direct billing to most major insurance providers on your behalf. Please note that we are submitting your claim on your behalf out of courtesy and all payments remain the patient’s responsibility.

Extended Health Care Group Benefit Plans

To confirm your benefit plan eligibility, please call your insurance provider prior to your first visit to check the following:

• coverage or annual limit

• deductible, if any

• if a doctor’s referral is required